Public Service Authority

The Public Service Authority provides water and sewer services to many residents, businesses, industries, and schools in Henry County.  With more than 800 miles of utility lines, we are one of the largest water and sewer authorities in Virginia.  

COVID-19 Notice: Please use mail, online, or the dropbox to make payments. For other services, please call the office before visiting. Thank you for your cooperation.

Payment Address

P.O. Box 69
Collinsville, VA  24078-0069

There is also a drive-up payment drop-box available in front of the Henry County Administration building.


After Hours Emergencies & Holidays

Emergency calls during off-hours, holidays and weekends are handled by the Martinsville-Henry County Communications Center and forwarded by radio to crews on duty around the clock. If you have an emergency, you must call 276-638-8751 to have your problem addressed after regular hours.

Pay Your Bill

Pay and or/ view you PSA Bill Online

Reset your PSA Utility Billing Paymentus password.

https://ipn.paymentus.com/cp/HNRY

Customers who want to make payments by telephone can call toll-free 877-318-5909 and complete the process.

Informational Links & Documents

  1. Business Space Rental Form (PDF)
  2. Disability Discount Form (PDF)
  3. Partial-Year Resident Form (PDF)
  4. Privacy Policy and Release Form (PDF)
  5. Property Owner Information Form (PDF)
  6. PSA Board of Director Bylaws (PDF)
  7. PSA Customer Service Brochure (PDF)
  8. PSA Rules and Regulations (PDF)
  9. Service Turn-On Form (PDF)
  10. Social Security/Tax ID Permission Form (PDF)
  11. Statistical Information Form (PDF)
  12. Tenant Information Form (PDF)
  13. Water and Sewer Agreement Form (PDF)

Helpful Homeowner Tips

  1. How Grease Interceptors Work (PDF)
  2. Water Conservation Tips (PDF)

Industry Information

  1. Industrial Pre-Treatment Application (PDF)
  2. Industrial Pre-Treatment Regulations (PDF)
  3. Standard Specifications for New Construction Projects (PDF)
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